Can You Use Paypal Easy Payment on Bnhphoto

B&H and using PayPal to pay

nuke12 • Veteran Member • Posts: 3,432

B&H and using PayPal to pay

When using PayPal to purchase from B&H they always take the money first before the item(s) ship. Not a big deal but if the item is back ordered then it is taken weeks or even months before shipping the item(s).

I just purchased an item from Home Depot using PayPal and they don't collect their money until the item ships.

So why is that?

Disclaimer - I've never had a problem with B&H. They have always been great but I'm just wondering why they have to collect up front vs on the back end of the transaction? Previous to this, I always thought it was a PayPal thing.

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Corkcampbell

Why not give all of the information?

Why not give all of the information? PayPal is not a bank, of course. So, were you using a bank account (savings, checking, debit card, etc.) or credit card?

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OP nuke12 • Veteran Member • Posts: 3,432

Re: Why not give all of the information?

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Corkcampbell wrote:

Why not give all of the information? PayPal is not a bank, of course. So, were you using a bank account (savings, checking, debit card, etc.) or credit card?

I don't think that makes any difference but if it does, it gets charged against my credit card. That being said, both charges were against the same credit card.

B&H tells you when using PayPal that it charges on the front end of the transaction. I don't think they know what it's it's being charged against.

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I'm a photo hacker. I use my expensive equipment to destroy anything in front of my camera. This is a special skill that can never be realized by low life photographers. A nurtured skill since the 1970's.

Jonsi

Jonsi • Veteran Member • Posts: 6,141

Re: Why not give all of the information?

1

nuke12 wrote:

Corkcampbell wrote:

Why not give all of the information? PayPal is not a bank, of course. So, were you using a bank account (savings, checking, debit card, etc.) or credit card?

I don't think that makes any difference but if it does, it gets charged against my credit card. That being said, both charges were against the same credit card.

B&H tells you when using PayPal that it charges on the front end of the transaction. I don't think they know what it's it's being charged against.

No, B&H wouldn't know anything other than "PayPal".

And you're correct, it doesn't matter what form of payment is being used. The retailer either charges PayPal or they don't. Not sure why that guy even asked that.

Stores just have different policies.  Amazon often waits until the item is shipped. Even then it might depend on whether they are selling it or a marketplace seller.  I think in the regular retail world it's more common to charge first.

Surely on Monday when Henry searches "B&H" he will answer your question.

henryp

henryp • Veteran Member • Posts: 7,436

Re: Why not give all of the information?

Jonsi wrote:
Surely on Monday when Henry searches "B&H" he will answer your question.

I do not now recall when or why we set the payment parameters for Paypal. I do know for US customers who pay with a credit card we charge when we ship. For other payment methods and for all non-USA customers, we charge when we receive the order.

We tried the charge-on-ship process for non-USA credit cards and learned that too often a non-USA bank saw our lien as a charge and the subsequent charge as a charge. It was a problem, as you might imagine.

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Henry Posner
B&H Photo-Video

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OP nuke12 • Veteran Member • Posts: 3,432

Re: Why not give all of the information?

henryp wrote:

Jonsi wrote:
Surely on Monday when Henry searches "B&H" he will answer your question.

I do not now recall when or why we set the payment parameters for Paypal. I do know for US customers who pay with a credit card we charge when we ship. For other payment methods and for all non-USA customers, we charge when we receive the order.

We tried the charge-on-ship process for non-USA credit cards and learned that too often a non-USA bank saw our lien as a charge and the subsequent charge as a charge. It was a problem, as you might imagine.

Thanks for a reply to the thread Henry.

Maybe I do need to supply more info. Yes, I am in Canada. So from your reply, does that mean that non-USA customers using PayPal get charged up front and US customers get charged when shipped?

I've used PayPal for many online transactions and I've always been charged up front. I thought that was just the way of PayPal. It wasn't until the Home Depot purchase, I realized it wasn't a PayPal policy.

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I'm a photo hacker. I use my expensive equipment to destroy anything in front of my camera. This is a special skill that can never be realized by low life photographers. A nurtured skill since the 1970's.

henryp

henryp • Veteran Member • Posts: 7,436

Re: Why not give all of the information?

nuke12 wrote:

Maybe I do need to supply more info. Yes, I am in Canada. So from your reply, does that mean that non-USA customers using PayPal get charged up front and US customers get charged when shipped?

No. All Paypal customers get charged when the order is submitted.

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Henry Posner
B&H Photo-Video

Nikon D5000 Nikon AF-S DX Nikkor 18-105mm F3.5-5.6G ED VR +1 more

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